Service areas · Kaufman, Dallas & Rockwall counties

Two home bases. One van already near you.

Cyclone Heating & Air rolls out of Forney on the east side and Switzer Ave in East Dallas on the west. Every town below is a short drive from one of them, which is what makes same-day* mean same day.

Weekdays you’re talking to Mario, the owner. After hours your details go straight to him.

The Cyclone Heating & Air service van leaving a customer driveway
5.0

★★★★★ on Google · 390+ five-star reviews

TX License TACLA84983E · Licensed & Insured

Pick your side of the metro

Where the vans start, and how far they go.

Drive times are from each home base in normal traffic. Every job happens at your property; the locations are where the vans, parts and office crew live.

Headquarters

Forney, TX

2021 Wellington Point, Forney 75126 · Kaufman & Rockwall counties

(469) 757-8611

Forneyhome base

Heartland10 min

Talty13 min

Terrell16 min

Crandall17 min

McLendon-Chisholm21 min

Combine24 min

Kaufman28 min

East Dallas

Switzer Ave, Dallas

10930 Switzer Ave Ste 121, Dallas 75238 · at I-635 and Audelia

(972) 435-7977

Kaufman County

HVAC across Kaufman County, from the county’s own side.

Forney is in Kaufman County, and so is the home base at 2021 Wellington Point. That puts Kaufman, Terrell, Crandall, Talty, Combine and Heartland on the same short routes the Forney crew already drives every day, with McLendon-Chisholm just over the Rockwall County line. Each of those towns has its own page below with the drive time from the base, the ZIP codes covered and the roads the van takes.

The Dallas side is a separate base for a reason: a van in Lake Highlands does not cross the metro to reach a Forney call, and a van in Forney does not cross it to reach Casa View. Whichever base is closer takes the job, and the price is the same from either.

Kaufman County towns with a page

Forney (home base), Heartland (10 min), Talty (13 min), Terrell (16 min), Crandall (17 min), Combine (24 min) and Kaufman (28 min), all timed from Wellington Point in normal traffic.

Rockwall County

McLendon-Chisholm (21 min via Heath), with Heath, Rockwall, Fate and Royse City on the same routes without a page of their own.

More towns we cover

Also on the routes, without a page of their own.

All of these are inside about 30 minutes of one base. If your town is not here, call anyway and we will tell you honestly whether it is on our routes.

Heath13 min from Forney

Rockwall27 min from Forney

Fate30 min from Forney

Royse City33 min from Forney

Sunnyvale12 min from Forney

Balch Springs20 min from Forney

Seagoville16 min from Forney

Wylie27 min from Switzer Ave

South Plano19 min from Switzer Ave

University Park16 min from Switzer Ave

Highland Park17 min from Switzer Ave

Post Oak Bend26 min from Forney

A Cyclone technician greeted at the front door by a customer

The map has edges. The vans mostly don’t.

Local means the owner picks up.

Two working home bases, no call center, no dispatcher reading a script. Call on a weekday and you are talking to Mario. After hours your details go straight to him and he follows up first thing. Phones are answered until 9pm; service calls run until about 7pm, and evening callers get first pick of next-day appointments.

The pins on the map are the towns with a page of their own. Between them sit the corridor towns both bases share, and the neighborhoods of East Dallas that the Switzer Ave van reaches in minutes: Lake Highlands, Vickery Meadow, Casa View, Forest Meadow, White Rock and Lakewood.

5.0 ★

on Google · 390+ five-star reviews across Google, Thumbtack, Facebook and Yelp

Same-day*

Often possible when you call early

2 bases

Forney and East Dallas

25+ yrs

Combined industry experience

What a service call costs, and whether distance changes it

Same price on both sides of the metro. No trip charge inside the map.

Diagnosis first and a written price before any work starts, whether the van rolls out of Forney or Switzer Ave. The diagnostic visit is $45 and most repairs run $150 to $4,500, and that is the same on both sides of the metro.

Diagnostic visit

$45

Per visit. You hear the fault and the repair price before any work starts.

Most repairs

$150 to $4,500

From a capacitor or flame sensor to a compressor or heat exchanger.

New system installed

$8,500 to $20,000

AC, furnace, matched system or heat pump, sized for the house and quoted in writing after a visit.

What actually changes the number

  • The fault itself: a capacitor is not a compressor
  • Access: attic air handlers and rooftop units take longer
  • A second system in the house, which is a second visit on the same trip
  • Parts availability for older or unusual equipment

Free estimates and free second opinions apply in every town on this page. If another company has quoted you, we will tell you honestly whether it is fair, including when it is.

What is the $5,000 rule for HVAC?

Multiply the age of the system in years by the repair quote. Under $5,000, repairing usually makes sense. Over it, the money is usually better put toward replacement. A 12-year-old system with a $250 repair is a repair; a 10-year-old system with a $1,800 compressor is a conversation we have with the numbers written down, and both of those are illustrations rather than our prices. With repairs running $150 to $4,500 and a new system $8,500 to $20,000 installed, the sum usually settles it in about a minute. It is a rule of thumb, not a law, and we say when it does not apply.

On the routes

The vans, the crew, the door.

Two Cyclone Heating & Air technicians beside the service van at the Forney home base
Mario shaking hands with a customer at her home
Mario, owner of Cyclone Heating & Air, going over an estimate with a customer

Service area FAQs

Questions about where we go

The eastern DFW metro, from the Forney headquarters and the East Dallas location out to the towns listed above. If your town is not on the list, call anyway; we can usually help or point you to someone who can.

Yes. Headquarters in Forney and a second location on Switzer Avenue in East Dallas, with technicians who live and work in the area. All work happens at your place; the locations are where the vans, equipment and office team are based. And when you call, you talk to the owner, not a call center.

Often, yes*, especially if you call early. Phones are answered until 9pm; service calls run until about 7pm, and evening callers get first pick of next-day appointments.

No trip charge inside the areas above. Diagnosis first, a price before any work starts, and the same price whether you are in Forney or Kaufman.

Both. Those four sit on the corridor between Forney and Switzer Ave, so whichever van is closer takes the call. Mesquite is about 16 minutes from Forney and 17 from East Dallas; the others are similar.

Yes. Storefronts, offices, churches and light industrial along US-80, I-635 and I-20: rooftop and split-system repair, replacement and maintenance, scheduled around business hours. See our commercial HVAC page for the details.

Not sure if we reach you? Ask the owner.

Weekdays you reach Mario directly. Free estimates, free second opinions, and a straight answer on whether your town is on the route.

Forney & East Dallas · answered until 9pm

(469) 421-6599

Or send the form. We call you back with a time.

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No pressure and no sales visit. Nothing is done without your OK on a written price.